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Showing posts with the label application support and maintenance

Don't neglect your website! 9 types of website support and maintenance services to keep your site running smoothly.

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  Don't neglect your website! A good website can be the backbone of your business's online presence, but that doesn't mean you can set it and forget it. If you don't provide consistent app support and maintenance to your site, you could lose all that traffic you worked so hard to get in the first place!   Here are 9 types of website support and maintenance services that will help you keep your site running smoothly and ensure it works in harmony with your business goals.   1) Updating Website Software Website software isn’t like a smartphone app—it doesn’t get updated every week or two, if ever. But it is crucial that you update when prompted, because they often fix important bugs, improve security measures, add features, and allow you to use new tools with more ease.   2) Improving Website Speed Website speed is important for all websites but even more so for e-commerce sites that may lose customers due to slow performance. Keep your pages loading ...

5 ways to make your software maintenance work for you

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  The value of software maintenance can often be overlooked by business owners, but that doesn’t mean it should be discounted – application support and maintenance can have an immediate impact on your bottom line, and improve your company’s performance over time. Here are five ways that software maintenance can help your business to grow.   1) 24/7 Customer Support Having a dedicated team of customer support specialists means you can get help whenever, wherever. This means that customers don’t have to wait weeks for support tickets to be answered. Additionally, when a major issue does occur, there’s someone at hand that’s able to deal with it as quickly as possible. By offering round-the-clock service, you can make sure that customers are happy and willing to stay loyal and recommend your product or service – even after their subscription has ended.   2) Increased Efficiency & Scalability Making sure your systems, business practices and policies are up-to-d...